On the University's eduroam and UniOfCam wireless networks, you will not be able to see the Maths printers by default. By making a small change to the Linux cups configuration you will be able to see all available printers.
The precise commands may vary from one flavour of Linux to another, but the general procedure is to tell cups (the printing system) about our server, then restart cups so that the change registers.
Start a command line terminal and then run these commands:
sudo sh -c 'echo BrowsePoll cups-serv.maths.cam.ac.uk:631/version=1.1 >> /etc/cups/cups-browsed.conf' sudo service cups-browsed restart
What happens if you try the above commands? If they don't work see whether your error is listed below before emailing help@maths.
su
to become root and run the above
commands without the sudo.sudo sh -c 'echo BrowsePoll cups-serv.maths.cam.ac.uk:631/version=1.1 >> /etc/cups/cupsd.conf' sudo service cups restart